Contact us

Serving investors is what we do

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We're here for you






Call +1 626 708 4066

Call +1 626 708 4066

✉ hello@pillarzip.com


Personal investors

Are you a Vanguard personal investor (a general brokerage, IRA, or small business investor) looking to log in to your account or for information about Vanguard and our services?
Our Client Services team is available Monday through Friday, 8 a.m. to 8 p.m., Eastern time

Retirement plan participants

Are you enrolled in an employer retirement plan (for example, a 401(k), 403(b), pension, or other defined benefit, defined contribution, employer sponsored or non-qualified plan) looking to log in to your account or to learn more?
Our Client Services team is available Monday through Friday, 8:30 a.m. to 9 p.m., Eastern time

Institutional investors

Are you a plan sponsor or institutional consultant?
Our Client Services team is available Monday through Friday, 8:30 a.m. to 9 p.m., Eastern time

Nonprofit organizations

Are you calling on behalf of a nonprofit organization?
Our Client Services team is available Monday–Friday 9 a.m. to 5 p.m., Eastern time

Financial advisors

Are you a financial advisor, broker/dealer, or trust professional?
Our Client Services team is available Monday through Friday, 8:30 a.m. to 7 p.m., Eastern time

Global investors

Are you an investor outside the United States?